Return Policy

At Blush Beauty Salon, we strive to deliver the highest quality of beauty services at your doorstep. As our offerings are service-based, not product-based, please review our return and refund terms carefully.

1. Service-Based Policy

• Our services are non-returnable once delivered, as they involve time, skill, and consumables that cannot be reversed or returned.

• Refunds are not applicable for services that have already been availed unless there is a genuine concern acknowledged and verified by our management team.

2. Refund Eligibility

Refunds may be processed under the following conditions:

• If the appointment was prepaid and canceled at least 3 hours in advance.

• If a service was not delivered due to staff unavailability or unavoidable issues from our end.

• If there is a valid service complaint (e.g., incomplete service, unsanitary conditions, or service below promised standards), raised within 24 hours of service delivery with supporting photos or feedback.

3. How to Request a Refund

To request a refund:

• Contact us at [your-email@example.com] or call [your-phone-number].

• Provide your booking ID, payment proof, and reason for the request.

• Our team will review your concern and respond within 3 working days.

4. Refund Processing Time

• Approved refunds will be processed within 7–10 business days through the original mode of payment.

5. Non-Refundable Cases

• Customer dissatisfaction due to personal preferences after full service completion.

• No-shows or cancellations made less than 3 hours before the scheduled appointment.

• Complaints raised without valid proof or after 24 hours of service delivery.

Blush Beauty Salon reserves the right to make the final decision regarding any refund or service dispute. Our goal is always to ensure fairness and customer satisfaction.